Phone
(319) 626-2302
Catalog Number : ags1501
Title : Customer Service Secrets from Healthcare's Top Perfomers
Speaker : Bo Snyder
Webplay Recording Date : 6-19-2008
Webplay Price : $ 225 for two weeks viewing
Webinar Presenter: Bo Snyder
Webinar Title: Customer Service Secrets from Healthcare's Top Perfomers
Webinar Level:
Webinar Discription:
The industrys top hospitals consider customer service results a leading strategic indicator for sustained high performance-as important as excellent clinical outcomes or a healthy bottom line. Great customer service isnt just the right thing to do. It is also critical for long-term success. This Webinar will show you how the industry leaders have done it.
Webinar Objectives:Webinar Agenda:
Prerequisities: None
Target Audience: Senior and mid-level healthcare leaders responsible for improving customer experience
Nursing Contact Hours: This course has been approved for 1.8 Iowa Nursing Contact Hours.